Transforming IT and Communications at The Theatre Royal Plymouth
Discover how ITEC's Technology Managed Services worked behind the curtain to bring Theatre Royal Plymouth up to speed with modern tech.
About the Client
The Theatre Royal Plymouth (TRP) is the largest and best attended regional producing theatre in the UK and the leading promoter of theatre in the South West.
The Challenge
Switching phones and updating the IT
Theatre Royal Plymouth (TRP) needed to overhaul its telephony, but with minimal disruption to the everyday running of the theatre, including the busy box office. IT security needed updating. WiFi was slow and needed to be completely replaced. Hardware was out of date and the end of Microsoft’s support for Windows 7 was looming, adding to the need for a quick turnaround.
“ITEC has helped us to develop and reshape our IT infrastructure dramatically.”
The Solution
Better service with complete support
ITEC Engineers took a collaborative approach to reforming the IT at TRP, as part of its Technology Managed Services. New hardware and software were put in place, alongside rebuilt infrastructure and a complete replacement of WiFi. Improved security measures — including endpoint email security — were set up. ITEC Engineers also came up with a master plan for migrating the theatre’s phone lines that had minimal impact on the day-to-day running of the theatre.
“We value our relationship with ITEC very much.”
The Results
A business ready for the future
ITEC’s bespoke Technology Managed Services for TRP has introduced new infrastructure, better hardware, and next-gen software, alongside complete tech support.
The team now benefits from a drastically improved user IT experience, alongside peace of mind that ITEC has their back when it comes to IT security.
It means they can get on with doing what they do best — putting on show-stopping productions for the people of the South West.
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