MANAGED PRINT

THE NEW WAY TO DO PRINT

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MANAGED SERVICES
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OUR PARTNERS

do you live in a world of
paper jams and lost
documents?

Printing today is not just black and white. You need a print service and a Managed Service Provider that doesn’t just fix things when they go wrong, but actually drives your print strategy forwards and helps you achieve your business (and sustainability) goals.

When you enter a managed print partnership with ITEC, you get an army of highly skilled engineers at your beck and call. You bypass the mistakes we’ve learned to avoid over 30 years in business. You get a print partner you can rely on for years to come.

Managed print services

Print devices
Print devices

Whether you're looking for an upgrade, a refurb, maintenance or a brand new fleet, ITEC's Managed Print Service has you covered.

We run a vendor neutral approach to ensure you get the machines that fit your business needs every time. ITEC has powerful relationships with global print vendors meaning we deliver competitive pricing and the latest models.

SOLUTION DESIGN
SOLUTION DESIGN

To be truly successful, print needs to be baked into your wider IT strategy. We work with industry leading vendors to create a solution that ensures you are fully equipped with security, management and workflow automation programmes.

Print from mobile devices, control usage, and get analytics across your entire fleet—whatever your requirements, we make it work.

SECURITY MANAGEMENT
SECURITY MANAGEMENT

Hackers can easily access your network by exploiting one of your weakest points: your printer. You need protection—we locate and fix any security flaws or weaknesses. Devices are issued with the latest firmware and password protection as standard. We also configure your machines with the correct protocols for your network before they leave the ITEC warehouses.

SUPPORT
SUPPORT

Installation is just the beginning of our partnership. You have direct access to the ITEC Help Desk 12 hours a day, seven days a week. The ITEC Engineers are on call for emergencies 24/7 to make sure your business always functions, and the ITEC Remote Support team quickly solve issues from a distance, without disturbing your internal IT team.

INTELLIGENT MONITORING
INTELLIGENT MONITORING

Intelligent monitoring technology proactively checks and automatically orders more toner when levels run low. Automated toner ordering prevents any troublesome impact on your workflow and guarantees accurate billing as you pay-as-you-go.

TRAINING
TRAINING

Sometimes, human error causes machine malfunction. We provide complimentary training for IT personnel and end users on every element of  your bespoke print solution. If things change throughout the contract, we happily provide additional training and your ITEC Account Manager is always around to bridge any gaps.

PROFESSIONAL SERVICES
PROFESSIONAL SERVICES

Looking for some straightforward advice or a second opinion? We’re happy to provide technical and business expertise to assist you in your planning and review stage. No obligation to take the conversation further, just get the advice you need to make a smart decision.

PRINT PORTAL
PRINT PORTAL

We believe in transparency. In the ITEC Print Portal, everything we see, you see. Check your expenditure, how many pages of paper you’re using, which printer is printing the most, how many support calls you’ve made and get a full review of the service levels.

AUDIT
AUDIT

Before we become your new Managed Print Partner, we perform a comprehensive audit of your current setup so we can maximise your investment. By understanding your current print situation, your user behaviour and witnessing your pain points in action, we will able to provide guidance tightly aligned to your business goals and budget.

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ITEC IS
NO ORDINARY MANAGED SERVICE PROVIDER

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We've learned a lot in 30 years. You can't stay still. You can't be complacent. Print is not only here to stay, it now holds more potential, more power and more risk.

As one of the country’s best-recognised Managed Print Providers, ITEC's unique delivery galvanises positive change for organisations by truly empowering IT and business leaders.

When you enter a Managed Print partnership with us, you get a technology partner whose mission is to drive you to success. One print at a time.

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Whatever this industry throws at us.
YOU’VE GOT THIS.
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See Customer Story

ITEC provided us with a secure and cost-effective print solution that is integrated into all our systems"

-Adam Evans, ICT Network Manager
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HAVE A
PRINTING EMERGENCY?

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Have a printing emergency? ITEC Engineers rush towards your problem and fix it as fast as possible on first instance. They represent ITEC with expert knowledge and quickly adapt because their in-house training is unrivalled.

BEST OF ALL, THEY CARE.

They’re passionate about making businesses run smoothly and helping their local community.

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nick crawford Information System Manager

ITEC is not arrogant or dogmatic.That's why solutions we've adopted have always come out of in-depth discussions between ITEC and ourselves.

ITEC delivers several services to our business but the common threads running through every aspect of the partnership are a deep understanding of our business,combined with truly excellent customer service.

nick wills IT & Information Governance Lead

ITEC isn't just a supplier, they are a partner in our business. Having ITEC on our team means less downtime of software and hardware, easier to use applications and telephony, which bears out in better treatment for Smile Together patients.

paula jones Chief Operating Officer

Bringing ITEC on board has enabled us to grow in the confidence that the team are always there to provide the right IT support, and ready to help us upgrade our systems when the time comes.

Adam Evans ICT Network Manager

Our great relationship with ITEC has been the key to the success. ITEC have always delivered a great service and support. When they say they are going to do something, they do it. And bringing ITEC on board has helped us achieve our mission to find a secure and cost effective print solution that is fully integrated.

ITEC does and will play a massive part in our support services to our end users going forwards.

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