Created in 1936, Ricoh provides organisations around the world with document services, consultations and software & hardware. Ricoh transforms organisations to be more mobile, productive and profitable through revolutionising their business processes and information management.
ITEC is a Ricoh Prestige Business Partner and has been a key relationship for more than 30 years. Together, we turn organisations across the South West into industry powerhouses using the humble office printer. The long standing relationship grants ITEC customers the best trained people and service as ITEC Engineers know every Ricoh machine inside out.
ITEC and Ricoh have worked together providing a cutting-edge managed print service for over 30 years. ITEC is a key Ricoh partner and is an excellent point of contact for anyone looking to invest in Ricoh’s multi-functional printers and extensive product portfolio. ITEC’s customer-first policy demonstrates how print is still a must-have element of any business.”
Ricoh’s All In One office printer has built in photocopiers & scanners and prints up to 60 pages per minute with a paper tray capacity of 4,600 pages. Ricoh simplifies complicated processes. All in One printers are the cost-effective way to print documents that add value to your organisation and keep up with the demands of a modern office. The staple-less options and low-power sleep mode make sure you hit sustainability targets.
ITEC Account Managers are trained on the latest best practice for Ricoh machines, and after installation, they pass their knowledge onto you. There will be no more worrying when a printer unexpectedly develops a printer jam or toner is running out. We’ve double, triple checked your staff know how to solve simpler problems. We give your staff the power to get your printer working again.
When problems persist, the ITEC Help Desk is open 12-hours a day, 7 days a week, and the ITEC Engineers are on-call 24/7. With a SLA of 4 hours, your local engineer will identify and solve any problems quickly. If your printer is connected to the internet, it will automatically order toner when your machines are running low, and if that doesn’t work, ITEC’s service teams are monitoring the situation and will order the toner you need.