You have a game plan. To remove frustration, to help more people and to improve your valued service to the local community.
ITEC works with various public sector companies across the South West and beyond to guarantee improved quality of service, to keep the phones ringing and to enable innovation. Technology Managed Service is a tailored technology strategies to realistically empower public sector organisations to become more efficient and sustainable.
The public sector is the first to have its resources squeezed and budgets slashed. ITEC’s Technology Managed Service replaces old money-sucking machines and removes redundant technology to make sure every cog in your organisation plays its part. The service maximises your expenditure and makes the most of your resources.
Bureaucracy is an unavoidable nightmare. ITEC is named on several Government frameworks as and approved supplier of technology solutions such as WiFi and connectivity. We’ve worked with hundreds of public sector organisations on their technology strategy so we know what hurdles to expect and how to overcome them.
Being 'green' is vital. Sustainable practice is important for publicly funded organisations. With ITEC's Technology Managed Service you experience a greener world without disrupting your momentum. We embed sustainability into your technology strategy, reduce paper waste and deploy power saving measures.
Your dedicated reception team is overwhelmed. Your people frustrated. Without an outstanding business communications system, your organisation suffers. Following a careful consultation with your staff, the ITEC Business Communications team create the best solution for your needs, network and budget. In setup, we can implement automation to remove the barrier between the public and your team, freeing them to dedicate more time to their role, while directing any caller to the correct person. Customer care has been improved with little strain on limited resources. And with excellent business communications, visiting other branches is no longer necessary as conference call software unites everyone, improving your sustainability.
Unlike other cloud hosting companies, ITEC doesn’t cut and run. Part of our Technology Managed Service, ITEC provides a cloud hosting service designed to meet your needs. We understand you hold a lot of confidential data and securing it in the ITEC data centre protects it from nefarious attacks. It is an extra resource kept offsite, so it doesn’t hassle staff and frees up valuable office space to create a new welcoming environment for patients or customers. And, once a member of staff has their access granted, sharing important information between departments has never been easier.
A key method to cut down waste while streamlining work processes is digitisation. ITEC installs and manages software depending on your needs. We encourage digitisation as it organises the workplace into a user-friendly hassle-free environment, giving staff more independence while reducing any unnecessary tasks. With greater freedom, staff productivity improves and everyone in the organisation can find the files they need quickly and easily.
Like anything in the tech world, your broadband, WiFi and phone system evolves and what was once cutting-edge now fails and frustrates. Strong connectivity is the backbone of your organisation and improves productivity. You will struggle to progress without it. With options that run up to 100x faster than the UK average, ITEC specialises in connectivity solutions that test talent, giving you big growth on small resources.
The lifeblood of any public sector organisation, IT plays a key factor in your success. Managed IT Services from ITEC firstly streamline your work processes and give you complete control over every element of your organisation. But, don’t worry, we have your back and can step in when you need. We support many public sector organisations with outsourced IT, providing both remote and in person options to keep your organisation functioning.
Print plays a vital role in any public sector organisation and ITEC’s Managed Print Service is designed to meet your specific needs. After a detailed audit where we establish what you have and what your organisation goals are, we replace inefficient machines and implement best practices, improving efficiency and sustainability with less wasted time and less general waste. And every element of the Managed Print Service maximises your expenditure, giving you more with less.