Your local ITEC Engineers monitor your devices to make sure they're running at maximum efficiency and check your Technology Managed Service is delivering results.
Your ITEC Engineers can guarantee your future is in safe hands. They keep your technology running and deliver the support you deserve quickly and efficiently.
We enable a fast turnaround and quick SLAs by making sure the ITEC Engineers are local to your organisation. Not only do you see a familiar face, but your field support is delivered by someone from your local area. We’re familiar with your organisation and its unique needs. We back you up with knowledgeable local experts.
The ITEC Engineers monitor your systems and devices for any suspicious activity and work fast to protect your network from any malicious software. They protect your multi-function devices with the latest security and firmware and remotely monitor your IT 24/7. They build an impenetrable fort around your technology ecosystem.
It may be trite, but the old saying, "you learn something new every day" is true for the ITEC Engineers. They're always learning and being trained by ITEC's world-leading vendors. They have the latest knowledge on your entire technology suite and use this knowledge to make sure your organisation runs successfully in to the future.
ITEC is not arrogant or dogmatic.That's why solutions we've adopted have always come out of in-depth discussions between ITEC and ourselves.
ITEC delivers several services to our business but the common threads running through every aspect of the partnership are a deep understanding of our business,combined with truly excellent customer service.
ITEC isn't just a supplier, they are a partner in our business. Having ITEC on our team means less downtime of software and hardware, easier to use applications and telephony, which bears out in better treatment for Smile Together patients.
Bringing ITEC on board has enabled us to grow in the confidence that the team are always there to provide the right IT support, and ready to help us upgrade our systems when the time comes.
Our great relationship with ITEC has been the key to the success. ITEC have always delivered a great service and support. When they say they are going to do something, they do it. And bringing ITEC on board has helped us achieve our mission to find a secure and cost effective print solution that is fully integrated.
ITEC does and will play a massive part in our support services to our end users going forwards.