An itec customer story

Building a Paper-light Law Firm

Find out how this fast-growing, forward-thinking law firm has embraced Technology Managed Services to save money, time and space.

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145
STAFF
5
locations
150
Years Service

CHALLENGE

WHIRLWIND GROWTH & WASTED TECH

Wollen Michelmore started out eight years ago with one office and 45 staff. Quickly, they grew to a team of 145, working across five offices.

As a busy law firm, Wollen Michelmore was inundated with incoming post every day that staff had to sort and file manually.

The firm had an existing case management system, but they needed a digital solution to effectively input data and documents. Without it, the firm were only utilising around 50% of the platform’s potential.

“Rapid growth challenged our small office thinking. We had to learn to think bigger and find ways to simplify and standardise services across multiple locations.”

- Clive Meredith, Practice Director
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SOLUTION

BESPOKE DIGITAL STRATEGY

The ITEC team created a bespoke digital strategy, built around the company’s precise requirements and goals.

A fast, easy and frustration-free post scanning solution was introduced as part of ITEC’s Technology Managed Service – and it transformed the way the firm did business.

“As a firm, we like to make quick decisions, and that’s why we want technology in place that lets us change and adapt at speed.”

- Clive Meredith, Practice Director
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RESULTS

A PAPER-LIGHT LAW FIRM

Digital transformation from ITEC has helped Wollen Michelmore to cut costs, reclaim office space and drastically improve data security. The team now spends less time on laborious manual tasks and more time helping clients – and they’re happier for it.

THOUSANDS POUNDS SAVED
75% PAPER FREE
100% BACKED UP & ENCRYPTED

“Much of our activity is time critical, so when things go wrong it’s a major inconvenience. But ITEC’s expertise and service have been consistently fantastic.”

- Clive Meredith, Practice Director

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