An itec customer story

Reinventing Recruitment

Find out how this rapidly growing recruitment agency is staying up to speed with IT thanks to ITEC’s Technology Managed Service…

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20
STAFF
4
locations
2007
ESTABLISHED IN

CHALLENGE

FAST GROWTH FRUSTRATION

When Red Berry Recruitment first took off in 2007, its IT services ticked all the necessary boxes. But as the business got bigger, the tech they used – and the minimal support that came with it – began to cause headaches. It was unreliable and costly and there was little in the way of a business continuity plan. ITEC’s Technology Managed Service changed all that…

“The support service we now receive is far superior than before – for the same price.”

- Helen Lacey, Managing Director
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SOLUTION

Multi-function Simplicity

As part of a complete, bespoke service, the ITEC team designed a solution that would digitally transform Red Berry Recruitment and help the firm achieve its mission. This included transitioning to a fleet of fully-managed, market-leading multi-functional devices (MFDs), putting a plan in place for business continuity and offering reliable support.

“A 24/7 Help Desk now ensures that problems are resolved.”

- Helen Lacey, Managing Director
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RESULTS

DIGITAL TRANSFORMATION

Red Berry Recruitment came to ITEC with one request: ease the headache caused by IT and printing issues. ITEC delivered on that – and much more. Thanks to ITEC’s complete, bespoke Technology Managed Service, Red Berry can now continue to grow, with confidence that ITEC will be there to offer support, every step of the way.  

ELIMINATED FRUSTRATION
EFFICIENT & SECURE TECH
CONFIDENCE TO GROW

“A single point of contact at ITEC translates into a fast, effective response.”

- Helen Lacey, Managing Director

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