An itec customer story

Making IT Easy

Find out how ITEC’s Technology Managed Service has helped this charitable organisation to improve efficiency, enhance security and gain the confidence to grow.

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300
STAFF
1,500
Clients
12
Locations

CHALLENGE

Staying Connected Through Rapid Growth

Prama Foundation provides much-needed care to more than 1,500 clients across Dorset, and the organisation is still growing. Their old IT infrastructure was holding them back and slowing them down. Prama Foundation needed a fresh start with experts who could provide a Technology Managed Service that was designed with the changing and growing nature of the organisation in mind. With 300 staff working across 12 locations, as well as remotely, one of the biggest challenges was achieving suitable and reliable connectivity that was also cost-effective for this charitable organisation.

“We’d heard about the ITEC ethos and we knew you would be able to support us when we outgrew our previous IT partner.”

- Paula Jones, Chief Operating Officer
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SOLUTION

Building For The Future

ITEC designed a bespoke, next-stage technical infrastructure that would meet the needs of the business, eliminating the time that was being wasted on supporting an out-of-date system.

The server infrastructure was centralised and protected from local issues. ITEC’s tech wizardry made it easy for staff to work from anywhere. Printing and scanning were streamlined. And even training was provided for users of the new system. All part and parcel of ITEC’s Technology Managed Service.  

“The ITEC team provided prompt and expert help throughout the process and beyond, as our staff became used to the change.”

- Paula Jones, Chief Operating Officer
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RESULTS

Running a Charity, The Smart Way

Turning Prama Foundation into a digital workplace has had a tangible impact on the charity’s day-to-day running – and their plans for taking the organisation to the next level. The charity now has a reliable, functional, dynamic IT infrastructure that allows employees to work from anywhere, at any time.

ITEC’s Technology Managed Service has been a cost-effective solution that has made a real difference. Now, the organisation can look to the future with confidence.

More efficient staff
Enhanced security
Improved confidence

“ITEC made everything as easy as possible.”

- Paula Jones, Chief Operating Officer

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