An itec customer story

Making Remote Working Work at NRG Law

Discover how ITEC’s Technology Managed Service has helped NRG Law deliver remote working for its people and get great results.

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25
STAFF
1
office
2008
ESTABLISHED IN

CHALLENGE

FRUSTRATING TECH

Before ITEC put its technology Managed Service into action, the team at NRG Law had very slow - and very frustrating - internet connectivity.

The firm had no centralised data storage, which was inhibiting collaboration. With data spread out in different areas, backups were also difficult. 

The firm had grown in recent years, but the phone system had remained the same. It could no longer cope effectively with the number of users.

“ITEC’s solution-orientated approach ensures our business needs are always met”

- Vicki Neath, Managing Partner
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SOLUTION

Remote Desktop Solution

A full-fibre leased line was installed, transforming internet speeds and allowing NRG Law to utilise digital technology and modernise practices.

ITEC migrated all of NRG’s team members to a remote desktop solution, hosted in ITEC’s data centre. This ensures all data is secure and backed up, and allows staff to effectively collaborate on documents.

ITEC Engineers also upgraded the firm’s VoIP phone system to ‘ITEC Voice’. This advanced VoIP platform can easily be scaled to meet the demand as NRG continues to grow and recruit.

"The support team is superb and they go the extra mile to resolve issues”

- Vicki Neath, Managing Partner
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RESULTS

A Tech Transformation

The team at NRG is no longer hampered by slow and unreliable internet speeds. The new system has boosted employee productivity and flexibility - team members can access whatever they need from any location on any device. 

Modern Phone System
Better Home Working Security
Improved Sustainability

"The service from ITEC is first class. Resolutions are never more than a phone call or email away.”

- Vicki Neath, Managing Partner

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