An itec customer story
PUPILS
STAFF
ESTABLISHED IN
CHALLENGE
OUTDATED TECH, UNRELIABLE NETWORKS
Before ITEC’s Technology Managed Service was introduced, Luckley House School was signed up to an expensive MFD contract for a fleet of slow and unreliable machines. They were letting down staff and students alike – and the small IT team were constantly fielding complaints from frustrated staff. As well as the printers, the school’s wireless network was performing poorly and, after inspection from ITEC Engineers, it was revealed that the Wi-Fi and wired infrastructure also needed urgent attention.
“ITEC took the time to understand our needs.”
SOLUTION
A FRESH APPROACH
As well as a new print management system, a more flexible service agreement and much simpler billing system. ITEC provided more reliable and efficient MFDs and implemented a smart printing solution to eradicate the waste that resulted from unclaimed print, plus improve document security.
The wired networks were reconfigured and Wi-Fi was rebuilt to include cloud-based management.
“Our approach to printing is now more secure and efficient."
RESULTS
A TOTAL TRANSFORMATION
Luckley House School has seen the benefits of technology brought to life for its students and staff thanks to ITEC’s bespoke Technology Managed Service. The school now enjoys an efficient, secure and reliable Managed Print Service as well as up-to-date networks that deliver on speed, resilience and performance.
