An itec customer story

Total Tech Transformation

Find out how this small, thriving school has said goodbye to out-of-date equipment and hello to super-smart tech thanks to ITEC’s Technology Managed Service…

Get Started
230
PUPILS
60
STAFF
1918
ESTABLISHED IN

CHALLENGE

OUTDATED TECH, UNRELIABLE NETWORKS

Before ITEC’s Technology Managed Service was introduced, Luckley House School was signed up to an expensive MFD contract for a fleet of slow and unreliable machines. They were letting down staff and students alike – and the small IT team were constantly fielding complaints from frustrated staff. As well as the printers, the school’s wireless network was performing poorly and, after inspection from ITEC Engineers, it was revealed that the Wi-Fi and wired infrastructure also needed urgent attention.

“ITEC took the time to understand our needs.”

- Norman Patterson, Bursar
Get Started

SOLUTION

A FRESH APPROACH

As well as a new print management system, a more flexible service agreement and much simpler billing system. ITEC provided more reliable and efficient MFDs and implemented a smart printing solution to eradicate the waste that resulted from unclaimed print, plus improve document security. 

The wired networks were reconfigured and Wi-Fi was rebuilt to include cloud-based management.   

“Our approach to printing is now more secure and efficient."

- Norman Patterson, Bursar
Get Started

RESULTS

A TOTAL TRANSFORMATION

Luckley House School has seen the benefits of technology brought to life for its students and staff thanks to ITEC’s bespoke Technology Managed Service. The school now enjoys an efficient, secure and reliable Managed Print Service as well as up-to-date networks that deliver on speed, resilience and performance.

Regained Printing Control
Improved Security
Faster, More Reliable Service

“ITEC's expert help has proved invaluable to us over the years, and we are delighted to have a partner for the future that we can trust to help us achieve our goals.”

- Norman Patterson, Bursar

get started