An itec customer story

Making Tech Work Smarter, Not Harder

Find out how this engineering and technology giant has got the edge on its competitors thanks to ITEC’s Technology Managed Service.

GET CUSTOMER STORY
Get Started
250
STAFF
20,000
SQM Factory
50
Million Turnover

CHALLENGE

HUGE DEMAND, HIGH STAKES

As a technological business and a leader in its field, there’s no time to be slowed down by IT hiccups at KPM. However, the existing tech support team was overwhelmed and, as a result, not getting the best possible results. That’s when KPM brought in ITEC, as Technology Managed Service providers they could trust.

“We took our time to identify the right partner. We noticed straight away that ITEC listened and took the time to understand our requirements.”

- Nick Crawford, Information Systems Manager
GET CUSTOMER STORY
Get Started

SOLUTION

BESPOKE IT OVERHAUL

The first step for the ITEC Engineers was to put in place a stable network and robust wireless infrastructure across KPM’s Plymouth facility. The next priority was to introduce the business to server virtualisation, to help the in-house tech-support team proactively monitor and stay on top of issues as they arise. As part of its complete, bespoke Technology Managed service, ITEC also created a managed print solution to drive down costs and eliminate wastage.

“ITEC knows us inside out and that's invaluable. Their support has become an integral part of our business.”

- Nick Crawford, Information Systems Manager
GET CUSTOMER STORY
Get Started

RESULTS

Working Smarter, Not Harder

With ITEC’s Technology Managed Service in place, KPM has ongoing tech support they can count on, a progressive IT infrastructure they can trust and a managed print provider that truly understands the needs of the company.

RELIABLE INFRASTRUCTURE
CHEAPER PRINTING
INCREASED PRODUCTIVITY

“With ITEC on our side, we feel we are in a position to think about how we use IT to push the business forward and deliver the best possible service.”

- Nick Crawford, Information Systems Manager

get started