An itec customer story

Staying Ahead of the Tech Curve

Discover how ITEC forged a two-decade-long relationship with this established regional law firm – keeping them one step ahead of tech changes with its Technology Managed Service…

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180
STAFF
7
Offices
300 YRS
Heritage

CHALLENGE

TRANSFORMING TELECOMS AND PRINT

As an established regional law firm, Humphries Kirk chose ITEC because they needed a partner with a reputation for excellent service as strong as their own who could modernise and rationalise their printers and upgrade their glitchy, analogue phones.

“ITEC is thorough and knowledgeable.”

- Melanie Knight, Practice Manager
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SOLUTION

MODERN, SECURE, AFFORDABLE

As part of its Technology Managed Service, ITEC has introduced the firm to a more efficient, secure and cost-effective fleet of multi-function printers that, in turn, have helped with GDPR compliance. A complete overhaul of the phones, including introducing a Mitel VoIP system with new easy-to-operate handsets, has brought about huge benefits, too.

“When our copiers and printers have needed upgrading or moving, ITEC has been there for us.”

- Melanie Knight, Practice Manager
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RESULTS

A LONG-TERM TECH PARTNER

A Managed Service Partnership doesn’t last 23 years (and still be going strong) unless the support and expertise is second-to-none.

Every one of the 180 lawyers and staff at Humphries Kirk, at each of its seven offices, now enjoy the benefits of ITEC’s Technology Managed Services.

Tech headaches are a thing of the past and team can get on with what they do best, confident that ITEC has their back every step of the way.  

Improved Security
Consistency Across Offices
Better Service, No Extra Cost

“The level of service is always good."

- Melanie Knight, Practice Manager

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