An itec customer story

Next-Level Support For Bristol Sport

Discover how ITEC is enabling Bristol Sport, encompassing the new 27,000-capacity Ashton Gate Stadium, to achieve its mission of promoting sport thanks to its bespoke Technology Managed Service…
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120
STAFF
27,000
CPTY Stadium
125
Year Heritage

CHALLENGE

24/7 SERVICE ACROSS MULTIPLE SITES

Bristol Sport needed a tech partner that could go above and beyond to tick every box. A true understanding of how the business operates – and the capability to offer complete printing, IT and tech support at every level – were essential requirements. ITEC was the perfect match.

“The breadth of ITEC’s Technology Managed Service and its level of support was what won us over at tender stage.”

- Mike Bohndiek , Group Technology Lead
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SOLUTION

Collaboration Without Compromise

With staff scattered across a large stadium and several other offices, ITEC Engineers worked diligently to come up with a consistent approach to tech, IT and printing for the entire organisation. From overhauling the existing printing system to make it more cost-effective to bolstering the business’s connectivity and boosting security, ITEC Engineers have taken the tech headache away for Bristol Sport.

Two full-time on-site ITEC Engineers at Ashton Gate, backed up by an army of tech experts at HQ, has enabled ITEC to pick up staffing shortfalls at Bristol Sport and deliver continuous connectivity and smooth-running of all tech, from computers and printers to tills and screens.

“Working with ITEC has been smooth sailing from the start and they’ve met 100% of our targets.”

- Mike Bohndiek, Group Technology Lead
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RESULTS

Trusted Tech Partner

Thanks to ITEC’s collaborative approach, projects such as building apps for sports fans have been driven forward without any compromise on ‘business as usual’ – something that the organisation previously struggled to achieve. With ITEC as its day-to-day and ‘safety net’ tech and IT partner, Bristol Sport can focus on what it does best: promoting sport in Bristol and beyond, confident that ITEC is as invested in the organisation’s ongoing success as they are.

24/7 365 trusted service
Better Security & Efficiency
Future Proofed

“ITEC’s service goes so far beyond a classic IT Support service and they have been instrumental in helping us succeed.”

- Mike Bohndiek, Group Technology Lead

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