An itec customer story
Fundraising Target
visitors a year
digital footprint
CHALLENGE
outdated tech
The WiFi in place at Arnolfini before ITEC set to work was old, out of support and unfit for purpose.
All hardware onsite - including servers and backup systems - was several years old and out of warranty.
Desktop PCs were inefficient. The phone system was out of support, difficult to use and expensive to run.
Photo credit (top): Arnolfini, Exterior
Photo credit (right): Exhibition, Angelica Mesiti, ASSEMBLY (2020)
“We want to build deeper audience engagement, and this is directly supported by our infrastructure”
SOLUTION
Empowering the digital infrastructure
ITEC Engineers implemented a brand new Aruba Instant On WiFi solution, taking the number of access points from eight to 25 and increasing the connectivity to 1GB of fibre optic broadband.
Brand new laptops were configured for every member of staff and a modern printing solution, using print management software PaperCut, was put in place.
A migration of Arnolfini’s applications and services to a cloud-based environment has also begun, including a move to utilise Office365, and ITEC has moved Arnolfini over to a brand new VoIP phone system using SIP trunks.
Photo credit: Exhibition, Amak Mahmoodian Zanjir (2020)
“ITEC’s professionalism and commitment to their work is outstanding”
RESULTS
Tech that accelerates business goals
Arnolfini team members are now empowered to work more efficiently and flexibly, making information-led, resilient decisions with fast, reliable WiFi at their fingertips.
The improved infrastructure supports the centre’s business goals and will help deliver deeper audience engagement in the short, medium and long term.
Photo credit: (left, centre) Exhibition, Still I Rise (2019); (right) Arnolfini, Bookshop
Reliable WiFi
Audience Engagment
