7 Reasons to Upgrade from Avaya to Mitel

ITEC Admin, March 15, 2017

The uncertainty hanging over Avaya as a company is causing some customers anxiety about long-term support for their phone system. But this isn't the only reason to consider upgrading your unified comms to Mitel with Itec. Here are 7 key reasons:

  1. Peace of mind

No need to worry about your support services in the future. Itec is a leader in the support and deployment of unified comms, so choosing the Mitel platform installed and supported by Itec means you are future-ready. And Itec even offers 7am to 7pm 7 days a week support for your system.

  1. Responsive account management

Our engineers visit you before they install the system to carry out a site survey. This means the system gets installed exactly according to your requirements, with any issues (e.g. network infrastructure) identified in advance. If you’re an existing Itec customer, you talk to the same account management team to guarantee consistency and accountability.

  1. Flexibility

You can minimise capital expenditure and lease your Mitel system from Itec or choose to buy the system outright. Whatever you decide, you are in control.

  1. The power of the cloud

Mitel’s MiCloud Office gives you access to a true cloud solution for all your business comms and sets the standard for price-performance. One key benefit is resilience. If one data centre should go down, your comms are instantly switched to another data centre with no interruption to service.

  1. Industry leadership

Itec is on the CPC Framework for its support services while Mitel is the only company listed in all five of Gartner’s Magic Quadrants for business comms.

  1. Mobile app

The Mitel mobile app is acknowledged as the best software client available. It means your mobile workforce can make maximum use of the power of MiCloud Office from their smartphones.

  1. Seize the day

Act now and you can take advantage of compelling promotional offers from Mitel designed to support your move from the Avaya platform to Mitel.


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