[Infographic] 6 Reasons to Choose ITEC For Your Advanced IT Support

Henry Bevan, July 10, 2019

If you’re on the verge of choosing your next (or first) IT Support Provider you will be spoilt for choice. Here’s why you should choose ITEC to deliver your future Managed IT Support

Your IT makes or breaks your organisation. If it isn’t aligned with your goals and has a lot of downtime, it’s a hindrance, not a help.

IT Support is vital. Especially when there is an increase in cyber attacks and the IT Skills gap is getting harder to plug, especially in rural areas like Devon and Cornwall.  

But, a quick google search reveals there are lots of IT Service companies, IT Consultants and IT Specialists in your area. How do you choose the right one for you?

ITEC delivers a Managed IT Support Service, and here are the top reasons to choose ITEC for your advanced IT Support...

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Army of Experts

The South West is one of the UK’s most technologically savvy regions. We’ve gathered the finest IT minds to give you a fast, efficient and proactive IT Support service. Where a lot of smaller Managed IT Service Providers won’t have the resources or the time to find the right solution for you, ITEC’s experts have a broad depth of knowledge. Whatever your problem, we will quickly solve it and set up measures to prevent it from happening again in the future.

Security First

Did you know 48% of data breaches are caused by malicious attack? In the space of year, 94% of organisations in the UK suffer from a phishing attack. Cyber-crime is taken so seriously, the FBI populate their most wanted list with hackers. Security is important.

ITEC puts IT Security at the heart of its IT Support. As part of your Managed IT Service, our IT Specialists will offer optional penetration tests, data recovery, daily backup checks and 24/7 monitoring.

Hacking is a sophisticated art. Hackers are becoming increasingly fiendish. IT Support from ITEC keeps your organisation protected.

Bespoke Service

ITEC’s IT Support doesn’t come in packages. We recognise that every organisation is different and create a bespoke Managed IT Service dictated by your needs, requirements and goals. We revisit these packages regularly so they can continually adapt to the evolving working world.

Supported by your Account Managers, you will have one point of contact throughout your entire partnership with ITEC. They will deal with your unique needs and requirements and turn your IT into something special.

Cost-Effective Service

We pride ourselves on delivering an IT service that goes beyond price. Before starting your IT Support Service, our IT consultants and IT specialists can audit your assets, consolidating your assets into one place and streamlining your costs. On top of this, we make sure your service is set up for the demands of 24/7 business, and don’t charge you extra for coverage needed outside of the normal 9-5.

We just recently had 30,000 people in the stadium for a Take That concert and we had a tech team from ITEC on-site from 8 A.M. on the morning of the gig to 1 A.M. the following morning to ensure it all went smoothly. That’s included in our standard contract, where as many providers would charge us extra for it.”

Mike Bohndeik, Group Technology Lead at Bristol Sport
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IT is part of a wider technology ecosystem

Your IT doesn’t exist in isolation. It is part of a wider technology suite. ITEC connects your IT infrastructure to the rest of your ecosystem and creates a positive dialogue between your printer, your phones and your computers. This way, everything works together to complete your mission. And, with every department of your tech under the ITEC umbrella, you get access to our quick SLAs, 2 Data Centres and 3 regional Help Desks.

If you’re interested in getting IT Support from ITEC, click here

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